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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Houston

Megan Houston

October 2, 2024

5  out of  5
rating by Megan Houston
"The team at State Farm has always been very helpful and quick to respond. Efficient and kind"
We responded:
"Megan, thank you for the kind words. Not sure if we could get a better review than kind and efficient. My team goes above board and it's nice to be recognized. "
Profile photo of Hayden Main

Hayden Main

September 27, 2024

5  out of  5
rating by Hayden Main
"Randy is his team are fantastic! Extremely helpful, and answer any questions I bring to them! As a young adult I'm glad to see no judgement are made in the office about my age!"
We responded:
"Hayden, thank you for the awesome compliment. My team is the best!!"
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Missy Harrell

September 24, 2024

5  out of  5
rating by Missy Harrell
"Outstanding service and they beat my current insurance prices!"
We responded:
"Missy, it was our pleasure to help you with your home and auto insurance needs."
Profile photo of Chris Main

Chris Main

September 18, 2024

5  out of  5
rating by Chris Main
"Randy and his staff are easy to work with and help find the rates available! I high recommend Randy Terry State Farm."
We responded:
"Chris, thank you for the awesome review. "
Profile photo of Tim Perry

Tim Perry

September 4, 2024

5  out of  5
rating by Tim Perry
"Randy’s team is awesome! They respond very quickly, they have tremendous knowledge and most importantly they care about their clients!"
We responded:
"Thank you Tim. My team is the backbone of the agency and I appreciate you taking time to notice their efforts."
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Martin Jelinek

June 28, 2024

5  out of  5
rating by Martin Jelinek
"Great team, alway there to help with any claims, issues or questions. Excellent customer service,"
We responded:
"Martin, thank you for the awesome review. We love every review we receive, especially those who understand the importance of customer service. "
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Julie Crenshaw

June 27, 2024

5  out of  5
rating by Julie Crenshaw
"Customer service is top notch! I love that when I call I get to speak to a person, not an automated service, and that they are in the local office, not a call center half way around the world."
We responded:
"Thank you Julie. Having a local office is a big advantage."
Profile photo of John Crenshaw

John Crenshaw

June 27, 2024

5  out of  5
rating by John Crenshaw
"Randy and his team do an excellent job!"
We responded:
"John, Thank you for the review!!"
Profile photo of Tyler Hawks

Tyler Hawks

May 31, 2024

5  out of  5
rating by Tyler Hawks
"Randy Terry, Lindsey Perry and the rest of the insurance pros at State Farm in Humboldt, Tennessee are great! I’ve had my insurance with them for almost 20 years, with no complaints. They are excellent every time I need assistance."
We responded:
"Tyler, getting this review from you is second to no one other than your Dad! Thank you for trusting us with your insurance needs. "
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John Burleson

May 30, 2024

5  out of  5
rating by John Burleson
"Randy and his team are responsive are caring."
We responded:
"Thank you John!"
Profile photo of J Baum

J Baum

May 29, 2024

5  out of  5
rating by J Baum
"Amazing staff, great customer service, always there when needed. Lindsey and Dylan help any way possible."
We responded:
"Thank you for the awesome review. "
Profile photo of Nicole Penney

Nicole Penney

May 28, 2024

5  out of  5
rating by Nicole Penney
"Amazing Staff - Patton & Connie have worked with me to insure that my policies are exactly what I need for my business, home and life. Thank you so much for such amazing care and customer services."
We responded:
"Nicole, thank you for recognizing my team’s efforts. "
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Juanita Woodard

May 23, 2024

5  out of  5
rating by Juanita Woodard
"A very professional and friendly staff!!! I really do appreciate their business...Thanks a lot!!!😍"
We responded:
"Thank you for the review and for recognizing my team."
Profile photo of Savvy Beautique

Savvy Beautique

April 16, 2024

5  out of  5
rating by Savvy Beautique
"Connie Rogers was so helpful today with my claim , love doing business with State Farm in Humboldt!"
We responded:
"We love Savvy!"
Profile photo of Monica Plunk

Monica Plunk

February 15, 2024

5  out of  5
rating by Monica Plunk
"Recently switched to State Farm’s and of course had my first home owners claim ever. They have been so amazing and went beyond helping me get everything resolved. From helping me find a restoration company for clean up, getting an adjuster out asap, and answering all my million questions so quickly! For sure a company you can trust."
We responded:
"Monica, thank you for the kind words. Our claims partner's do a great job! "
Profile photo of Tammy K

Tammy K

February 7, 2024

5  out of  5
rating by Tammy K
"I have had State Farm Insurance since I was 16 years old. That’s a lot of years they have taken care of my vehicles. Thank you for always making sure it is to my satisfaction! Everyone in the office is always so eager to help it makes the process lots easier. Thanks Lindsey and everyone!"
We responded:
"Thank you Tammy. Lindsey has been a great addition to our team."
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T Gibson

February 2, 2024

5  out of  5
rating by T Gibson
"They sent information I needed to my employer right away. Very helpful and professional."
We responded:
"It is our pleasure and goal to provide great service. Thank your for recognizing my team."
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Nick Butler

January 30, 2024

5  out of  5
rating by Nick Butler
"Great folks to deal with, very pleased with the service over the years."
We responded:
"Thank you Nick! "
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Linda Rogier

January 26, 2024

5  out of  5
rating by Linda Rogier
"We are well pleased with State Farm. They handle all business 100%."
We responded:
"Linda, thank you for the kind remarks about my office and team."
Profile photo of Laurie Gamble

Laurie Gamble

November 28, 2023

5  out of  5
rating by Laurie Gamble
"The Assistance with all my needs is fast and efficient! I will always do business with Humboldt State Farm!"
We responded:
"Thank you Laurie for recognizing my team and their efforts. "
Profile photo of Joseph Hollars

Joseph Hollars

November 17, 2023

5  out of  5
rating by Joseph Hollars
"Connie did a great job of making me feel better after my little mishap!"
We responded:
"Joseph, thank you for recognizing Connie and her efforts!"
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Teresa Archer

October 12, 2023

5  out of  5
rating by Teresa Archer
"So far, customer service is amazing!"
We responded:
"Thank you Teresa for the 5 star review. My team takes pride in servicing our customers."
Profile photo of Monica Lovell

Monica Lovell

September 23, 2023

5  out of  5
rating by Monica Lovell
"Randy was there an hour after it happened. State Farm was very helpful and got it taken care of. Thank you Randy Terry and his team at State Farm."
We responded:
"Thank you Monica. We strive to assist as much as possible when you have a claim."
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Cora Martin

July 31, 2023

5  out of  5
rating by Cora Martin
"No problems are always courteous and helpful"
We responded:
"Cora, thank you for the kind review."
Profile photo of Alisa Lowe

Alisa Lowe

May 30, 2023

5  out of  5
rating by Alisa Lowe
"I've been with State farm for at least the last 4 years and I recommend friends and family get with State Farm!!!you gotta love (Connie) great customer service they Rock"
We responded:
"Alisa, thank you for recognizing Connie's efforts! She is a rock star!!!"